Tuesday, March 8, 2011

Three Things to Avoid When Hiring a Computer Services Company

Anyone that owns a computer has probably wondered what little gremlins were inside it causing havoc. Does it seem like you get one problem corrected and then hit with another. When you're looking for professional help for you PC, it's time to make sure you avoid three things. Otherwise, you're likely to end up with a computer services company that simply does not get the job done right. Here is what you should avoid:

#1 A Company with No Physical Address Listed on Their Website

You want to be able to contact the company should the repair flounder. Many of today's "fly by night" companies will create new websites every time there is a complaint and fail to list a phone number or a physical address. It's best to use only a computer services company that is legitimate and that includes having a business license in the area where they do repairs, maintenance, or upgrades.

#2 A Company that Does Not Provide References

A good company will have plenty of satisfied customers. In most cases, these customers are listed on their websites or are available upon request. You should contact some of these customers to get their thoughts on the company's service. While most will only list those customers that have been with them for years, a conversation may reveal more than initially thought. It's just good business to do a little research beforehand.

#3 An "All-Inclusive" Maintenance Plan

Unless your company has many computers, this is probably something you should avoid. If the tasks are completed correctly, then you shouldn't need more service calls. While you may want to upgrade at a later time or you might have a destructive virus on your PC, an all-inclusive maintenance plan can be quite costly. This is especially true if it's not used! There are some companies that offer discounts for repeat customers or a set amount for a two-hour service. This is usually a good deal and can be less expensive in the long should there be significant issues with your system.

In Closing

Choosing the right computer services provider is important. No one wants to lose all the information on their PC or have constant trouble with it. A good company will not only be able to provide you with great customer care, it should also be able to prevent further problems. If you're ready to have your computer operating correctly, then the above tips will help you get the right service professional.

Finally! One place for all the information you need to find the best IT computer services. Don't get taken for a ride by some of the more disreputable companies. Visit Bridgend Computer Services for more information.


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